10 Restaurant Marketing Hacks You’re Probably Not Using (But Should Be)

Written by
Henry Kaminski
Published on
November 27, 2024

Introduction

Marketing a restaurant can be challenging, especially in a competitive market. You’re likely already using social media, email campaigns, and promotions, but what about the lesser-known strategies that can make a real impact? In this guide, we’ll explore 10 marketing hacks that many restaurant owners overlook—but should be using to attract more customers and boost their bottom line.


Creative Restaurant Marketing Hacks to Drive Success

Here are 10 powerful hacks that can set your restaurant apart and help you achieve your marketing goals.


1. Offer a Chef’s Table or Behind-the-Scenes Experience

Why It Works:

People love exclusive experiences. Offering a chef’s table or behind-the-scenes tour creates a unique connection between diners and your restaurant.

How to Do It:

  • Create a package where guests can enjoy a private meal prepared by the chef.
  • Include stories about the dishes, ingredients, or your culinary philosophy.
  • Promote it as an exclusive event on your website and social media.

🔑 Pro Tip: Use these experiences to generate user-generated content (UGC) by encouraging guests to share on social media.


2. Use Text Message Marketing for Last-Minute Offers

Why It Works:

Text messages have a 98% open rate, making them a perfect tool for last-minute deals or special promotions.

How to Do It:

  • Build a list of customers who opt-in for text offers.
  • Send exclusive deals, like “10% off dinner tonight” or “Free appetizer with entrée purchase.”
  • Keep messages concise and include a clear call-to-action (CTA).

📱 Pro Tip: Use text marketing sparingly to avoid overwhelming your audience.


3. Host a “Pop-Up” Event

Why It Works:

Pop-ups create excitement and urgency, drawing both loyal customers and new diners.

How to Do It:

  • Partner with local vendors or chefs to create a unique pop-up dining experience.
  • Promote it as a one-night-only event on social media and through your email list.
  • Use hashtags like #PopUpDinner[City] to increase visibility.

🎉 Pro Tip: Use pop-ups to test new menu items or concepts.


4. Leverage Instagram Highlights as a Digital Menu

Why It Works:

Many diners check Instagram before visiting a restaurant, so make your profile a one-stop shop for information.

How to Do It:

  • Create Instagram Highlights for “Menu,” “Specials,” “Drinks,” and “Events.”
  • Use high-quality photos and engaging descriptions for each item.
  • Update regularly to reflect seasonal changes.

📸 Pro Tip: Include links to your online ordering system in your bio.


5. Collaborate with Local Influencers

Why It Works:

Local influencers can bring your restaurant to the attention of their loyal followers, many of whom are potential customers.

How to Do It:

  • Reach out to food bloggers or micro-influencers in your area.
  • Invite them for a complimentary meal in exchange for posts or stories.
  • Offer special perks for influencers who create video content (like Reels or TikToks).

🤝 Pro Tip: Track the ROI of influencer partnerships by using promo codes or trackable links.


6. Create a Customer Appreciation Wall

Why It Works:

Celebrating your customers strengthens loyalty and makes them feel valued.

How to Do It:

  • Dedicate a wall or digital screen to display photos of your regulars or guests who celebrate milestones at your restaurant.
  • Encourage diners to tag your restaurant on social media to be featured.
  • Rotate photos monthly to keep it fresh.

💡 Pro Tip: Combine this with a loyalty program for even more engagement.


7. Run a “Pay It Forward” Campaign

Why It Works:

Community-driven campaigns foster goodwill and make your restaurant memorable.

How to Do It:

  • Offer diners the option to “pay it forward” by pre-purchasing a meal for someone in need.
  • Partner with local charities or food banks to distribute the meals.
  • Promote your campaign on social media and in your restaurant.

❤️ Pro Tip: Highlight success stories to inspire others to participate.


8. Gamify Your Loyalty Program

Why It Works:

Adding a gamification element makes loyalty programs more engaging and fun for customers.

How to Do It:

  • Create a points system where customers earn rewards for visiting, ordering, or sharing on social media.
  • Include surprise rewards, like double points on certain days or challenges (e.g., “Try three new dishes this month for bonus points”).
  • Use an app or digital card to make tracking points easy.

🎮 Pro Tip: Announce special challenges through email and social media to drive participation.


9. Use Seasonal or Thematic Content to Boost Engagement

Why It Works:

Seasonal and thematic posts capture attention and keep your social media relevant.

How to Do It:

  • Post about food holidays (e.g., #NationalTacoDay).
  • Highlight your holiday menu or seasonal specials with festive imagery.
  • Incorporate trending hashtags and challenges to reach a wider audience.

🌟 Pro Tip: Use Stories and Reels for seasonal content to keep it fresh and dynamic.


10. Optimize Your Online Ordering System

Why It Works:

With the rise of takeout and delivery, an easy-to-use online ordering system is essential.

How to Do It:

  • Simplify your ordering process with fewer steps.
  • Add high-quality photos and clear descriptions for menu items.
  • Offer incentives for online orders, like free delivery or discounts.

💻 Pro Tip: Promote online ordering through QR codes in your restaurant and on social media.


Transform Your Marketing with These Hacks

These 10 restaurant marketing hacks can help you stand out, attract more customers, and build lasting relationships with your audience. By thinking creatively and trying new strategies, you’ll set your restaurant apart in a crowded market.


Conclusion

Marketing doesn’t have to be overwhelming or repetitive. By implementing these creative hacks, you can make your restaurant’s marketing more effective, engaging, and fun. Need help bringing these strategies to life? Contact Brand to Table for expert restaurant marketing services tailored to your business. Let’s make your restaurant the talk of the town! 🍽️